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Configuration

Configuration

Customize Verloop to match your brand and to be about your users.
  • Add your team members

    Now it’s time to add your team to the Verloop account. Let us get them onboard by following these simple...
  • Manage Triggers

    Triggers are customizable actions that are set up to certain customer stimuli i.e. you can get your bot to behave...
  • Manage Tags

    All customers are created equal, but some customers are created more equal than others. Are you worried about losing your...
  • Chat Assignment

    Goto Settings → Chat Assignment to manage how chats are assigned to your agents You can choose the maximum number of...
  • Quick Responses

    We at Verloop understand that your agents have busy days and that they shouldn’t have to spend time on simple,...
  • Manage login options

    There are two ways to login into your company’s Verloop account. Forms (Using your email and password) Google Login (If...
  • Configure departments

    Verloop also helps you create separate departments for your team. This enables the bot to redirect the queries/questions to the...