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This framework helps you configure and launch Verloop's chat. Inorder to integrate, one needs to initiase our VerloopSDK instance by passing a configuration VLConfig object and present it's navigation controller. This will present Verloop's chat modally. The APIs on VerloopSDK and VLConfig are described in detail below.


  • XCode 13.1+
  • Min IOS version support IOS10


Two ways to install

  • CocoaPods is a dependency manager for Cocoa projects. For usage and installation instructions, visit their website. To integrate Verloop into your Xcode project using CocoaPods, add the following line in your Podfile:

    pod 'VerloopSDKiOS'
  • Manually build the repo and generate the VerloopSDK framework and embed the framework in Linked Binaries in your project as shown below.

Screenshot 2022-03-15 at 3 08 56 PM

Change Log

Kindly refer to our change log for the added features and deprecated APIs on every release. You'll find it here -> change log

SDK Usage - Swift

Import the library with the following command:

import VerloopSDK

Initialise the configuration object VLConfig. You could pass an identifier to uniquely indentify a user - userId. Will be useful to manage logged in user sessions.

let config = VLConfig(clientId: String)

let config = VLConfig(clientId: String, userId: String?)    //clientId is required parameter while userId.

You could otherwise update the userId using the method setUserId on an instance of VLConfig.

let config = VLConfig(clientId: String)

config.setUserId(userId: String)

APIs on VLConfig

You could configure your chat's instance with the following APIs on VLConfig:

  • Recepie ID: To set the recipe before launching the chat. If this api isn't used, then default recipe would be picked up.
config.setRecipeId(recipeId id: String?)
  • Notification Token: To receive notifications, you'll need to pass your device token via this API apart from setting you bundle id, p12 apns cert and its password in the dashboard.
config.setNotificationToken(notificationToken: string)
  • UserName, UserEmail and UserPhone: To set user parameters such as username, email and phone number.
config.setUserName(username name:String)

config.setUserEmail(userEmail email:String)

config.setUserPhone(userPhone phone:String)
  • User Parameters: You could pass in one or more of the above details using the api setUserParam. Key can be either name, email, and/or phone.
config.setUserParam(key:String, value:String)


config.setUserParam(key: "name", value: "Test User")

config.setUserParam(key: "email", value: "user@test.com")
  • Custom Fields: Use this api setCustomField to pass any custom parameters. This helps to add your own logic into conversation. This could be fetched via webhooks while running the bot recipe. key and value are the details saved within the set scope. Scope takes in two values, user and room.
config.putCustomField(key: String, value: String, scope: SCOPE)

config?.putCustomField(key: "custom_key", value: "custom_value", scope: .USER)

  • Listeners: You could set two listenrs when an end user taps on a button or url in the recipe.
//Button Click Listener

config.setButtonOnClickListener(onButtonClicked buttonClicked: LiveChatButtonClickListener?)


config.setButtonOnClickListener(onButtonClicked:{ (title, type, payload) in

// URL Click Listener

setUrlClickListener(onUrlClicked urlClicked: LiveChatUrlClickListener?)

APIs on VerloopSDK

VerloopSDK class is the SDK class which expects a VLConfig instance as an initialisation parameter. An instance of VerloopSDK is used to present or close the chat. You could manage user session with the login and logout APIs on this class. Here we'll walk you through the APIs with the scenarios.

  • To initialise the SDK
let verloop = VerloopSDK(config: config)     
  • To prsent the chat, you'll need to get the root view controller of the chat and present it modally from your controller. This will launch the converstation too. Use getNavController method of the VerloopSDK to create an instance of the SDK's root view controller.
let chatController = verloop.getNavController()

yourViewController.present(chatController, animated: true)
  • To manage user session, use the login and logout methods. You could login with a user identifier.
let verloop = VerloopSDK(config: config)    

verloop.login(userId: string)


For Apple Push Notifications

To recieve notifications, add the BundleID, APNS Certificate file(.p12) and it's corresponding password on the dashboard's setting page. Homepage > Settings > Chat (under product settings) > iOS SDK / Android SDK

Note: Set the device token on the configuration object, before initialising the SDK. The notification payload from Verloop will have a key _by with value verloop.

json { "_by": "verloop", "aps": { "alert": { "body": "notification message body" } } }

SDK Usage - Objective C

After importing the Framework, add the following line in your controller:

import <VerloopSDK/VerloopSDK-Swift.h>

Create the VLConfig object. Configure the object. Then initialise VerloopSDK with the configuration object. Few of the APIs are listed below.

VLConfig *config = [[VLConfig alloc] initWithClientId:@"clientId" userId:@"userId"];

[config setUserName:@"Name"]; [config setUserEmail:@"hello@verloop.io"]; [config setUserPhone:@"+919xxxxxxxx"];
[config setNotificationTokenWithNotificationToken:@"token"]; 
[config setStagingWithIsStaging:YES]; 
[config putCustomFieldWithKey:@"key" value:@"value" scope:SCOPEUSER];

VerloopSDK *verloop = [[VerloopSDK alloc] initWithConfig:config]; 

After this, when user want to open the chat, you can simply ask for the UINavigationController and present it on your viewcontroller.

[[self navigationController] presentViewController:[verloop getNavController] animated:YES completion:NULL];

Note: Kindly go through the swift's documentation for further APIs and appropriately call corresponding methods.

Notification Approval on the Verloop.io Platform

In order to receive notifications on the client’s mobile app using our SDK integration, the following details

  1. Go to Settings > Chat > iOS SDK
  1. Add the iOS APNS certificate file, iOS APNS certificate password, and iOS app bundle ID (production/staging).
  2. Click on Save
Updated on August 30, 2023

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