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The Glossary feature in Verloop.io is designed to enhance the accuracy and consistency of translations within your bots. When translating from one language to another, certain terms, such as brand names or specific phrases, should remain unchanged or be translated in a specific way. The Glossary allows you to define these terms and their translations, ensuring your bot communicates effectively in multiple languages.

For example, translating “Welcome to Verloop.io” into Hindi should keep “Verloop.io” unchanged while translating “Welcome” into a commonly used and colloquial term rather than an overly formal or outdated term. Similarly, when translating “Get started with Verloop.io” into Arabic, “Verloop.io” should remain unchanged. By using the Glossary feature, you can control how specific terms are translated, maintaining the intended meaning and context.

Steps to Create and Manage a Glossary

Accessing Glossary Settings

  1. Navigate to the Settings menu.
  2. Select Product Settings.
  3. Click on Glossary.

Managing Existing Glossaries

  1. View the list of existing glossaries.
  2. To edit an existing glossary, click on it to add new terms or modify existing ones.

Adding a New Glossary

  1. Click on Add New Glossary.
  1. Fill in the following details:
  • Glossary Name: Enter a name for your glossary.
  • Origin Language: Select the language from which the translation will be made.
  • Translated Language: Select the language to which the translation will be made.
  • List of words/phrases: List the specific words or phrases and their corresponding translations. You can either enter these manually or upload them as a CSV file.
  1. Click Save Glossary.

Applying the Glossary to a Bot

  1. Navigate to Bot Recipes.
  2. Select the bot recipe to which you want to add the glossary.
  3. Click on General Settings (represented by the settings icon on the top left corner).
  1. In the Glossary section, choose the appropriate glossary from the dropdown menu.
  1. Click Publish to apply the changes.

By following these steps, you can ensure that your bot translates specific terms correctly, preserving the intended meaning and providing a consistent user experience across different languages.

Updated on July 1, 2024

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