Team Access Verloop.io allows you to invite your colleagues to use the platform and assign roles to them. Each role has different...
Departments Verloop.io also helps you create separate departments for your team. This enables the bot to redirect the queries/questions to the...
Add Your Team Members Send email invites to the members of your team that you need to add to the Verloop.io platform. You can...
Business Hours Are agents only available at certain hours of the day? Business shut for the holidays? No worries. Set business hours...
Agent Skills Wouldn’t it be awesome if the user is connected to an agent who knows how to solve their query? Agent...
Tags All chats are created equal but some are prominent. Every now and then we come across chatbots that you want...
Canned Responses Just as customers have common queries, there are few agent responses that are repetitive. And typing them in full repeatedly...
