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Add your team members

Now it’s time to add your team to the Verloop account. Let us get them onboard by following these simple steps:

  • Go to Settings → Users → Create New User (right top corner)
  • Send email invites to the members of your team that you need to add on the Verloop dashboard
  • Assign a role to the new members. Choose from 
    • Agent 
    • Manager 
    • Admin 
Add new users to your team
Add new users to your team

The table below compares the abilities of the different members of the team.

Agent Manager Admin
Transfer chat
View self chats
View others’ chats
Add team member
View Chat Statistics Self Self All
Edit System Settings
Edit FAQ Settings
Create/Edit Recipe

 

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