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Recipe Do’s and Don’ts

We also have a few helpful do’s and don’ts to help you make the most effective use of your bot.

Do’s:

Use simple buttons so that your visitors can answers quickly, without having to ponder on them.

Make the conversation fun and lively, humor always helps.

Put yourself in the shoes of your visitor and plan the questions accordingly.

Use emojis, make your bot a lovable one!

Try not to hide the fact the fact that your visitors are talking to bots. They’ll probably find out eventually, and lying to your customers tends not to end well.

Don’ts:

Let your visitors feel as if they are filling a form, make it conversational.

Ask too many questions.

Repeat questions in the flow.

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