Best Practices for Building a Verloop.io Recipe In an ideal world, your bot replicates your best salesperson. This requires some nuance, and we understand you must have...
Recipe Dos and Don’ts We also have a few helpful dos and don’ts to help you make the most effective use of your bot....
Understanding Transfer and Close Chat Recipe Blocks Transfer Block The Transfer blocks’ purpose is to transfer conversations from the bot to one of your agents. The conditions...
Message Block (Colour: Blue)Verloop.io supports the creation of different bot and customer interactions using various types of blocks. Each block serves a...
Media Block Use the Media block to send photos/videos/documents to your customers. Supported formats are png, jpeg, gif, mp4, m4v, pdf, etc....
Buttons Block Use Buttons to get quick replies from your visitor. You can save the response of the visitor to a variable....
Slider Block (Colour: Orange)A slider block is used to show multiple images/cards to the user. You may use it to deliver your...
Question Block (Colour: Green)Use this block to ask your visitor a question. You can also save the user response to a variable....
Webhook block The Webhook block is one of the most powerful features of Verloop recipes. Using webhook blocks, you can tightly integrate...
Catalogue block (WhatsApp only) This block in Verloop.io recipes allows businesses to showcase and sell products and services. And for customers, it’s easy to...
List Block List block is best to be used in a recipe when you want to showcase several options, such as customer...
Transfer Block The Transfer blocks’ purpose is to transfer conversations from the bot to one of your agents. The conditions of the...
FAQ Block An FAQ block is a block in your recipe that is dedicated to fielding questions from your customers. While you...
Condition Block The Condition Block is a powerful tool designed to enhance the bot-building experience on Verloop.io. It significantly makes the bot...