Dashboard and Reports Archives

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Dashboard and Reports

It’s our mission to ensure the Verloop.io platform continues to exceed your expectations and help you find the right information...

Verloop.io allows Admins to download a master report that includes all relevant metrics and attributes; The reports allow you to...

Verloop.io allows Admins and Outreach Managers to access campaign data via reports. How to schedule and download the outreach report?...

Agent Performance Report Productivity Chat Volume. With an agent performance report, you can figure out How well your agents are...

Department Performance Report Productivity Chat Volume. With the department performance report, you can figure out How well your team is...

With a chat overview report you can figure out Chat Overview Report In the chat overview report, you can track,...

With the bot performance report, you can figure out Bot Performance Report In this bot performance report, you can track,...

With an agent availability report, you can track the activity of your agent on Verloop.io platform. Agent Availability Report Agent...

How to schedule and download the Agent report? 1. Navigate to Settings > Chat > Reports 2. Click on the...

Welcome to our Agent Performance Widget user guide. This guide will help you navigate through the features and functionalities of...

There are a few reports that we can wait for a while, but then there are a few reports we...

We have improved CSAT (Customer Satisfaction) reporting by introducing a detailed report known as the Agent CSAT Report. This new...

We have improved CSAT (Customer Satisfaction) reporting by introducing a detailed report known as the Bot CSAT Report. This new...