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Dashboard and Reports

Real-time Dashboard

It’s our mission to ensure the Verloop.io platform continues to exceed your expectations and help you find the right information...

Master Report

Verloop.io allows Admins to download a master report that includes all relevant metrics and attributes; The reports allow you to...

Outreach Report

Verloop.io allows Admins and Outreach Managers to access campaign data via reports.  How to schedule and download the outreach report?...

Agent Performance Report

Agent Performance Report Productivity Chat Volume. With an agent performance report, you can figure out  How well your agents are...

Department Performance Report

Department Performance Report Productivity Chat Volume. With the department performance report, you can figure out  How well your team is...

Chat Overview Report

With a chat overview report you can figure out  Chat Overview Report In the chat overview report, you can track,...

Bot Performance Report

With the bot performance report, you can figure out  Bot Performance Report In this bot performance report, you can track,...

Agent Availability Report

With an agent availability report, you can track the activity of your agent on Verloop.io platform. Agent Availability Report Agent...

Agent Report

How to schedule and download the Agent report? 1. Navigate to Settings > Chat > Reports 2. Click on the...

Agent Performance Widget

Welcome to our Agent Performance Widget user guide. This guide will help you navigate through the features and functionalities of...

Hourly Chat Reports

There are a few reports that we can wait for a while, but then there are a few reports we...