Master Report Verloop.io allows Admins to download a master report that includes all relevant metrics and attributes; The reports allow you to...
Outreach Report Verloop.io allows Admins and Outreach Managers to access campaign data via reports. How to schedule and download the outreach report?...
Agent Performance Report Agent Performance Report Productivity Chat Volume. With an agent performance report, you can figure out How well your agents are...
Department Performance Report Department Performance Report Productivity Chat Volume. With the department performance report, you can figure out How well your team is...
Chat Overview Report With a chat overview report you can figure out Chat Overview Report In the chat overview report, you can track,...
Bot Performance Report With the bot performance report, you can figure out Bot Performance Report In this bot performance report, you can track,...
Agent Availability Report With an agent availability report, you can track the activity of your agent on Verloop.io platform. Agent Availability Report Agent...
Hourly Chat Reports There are a few reports that we can wait for a while, but then there are a few reports we...
Agent CSAT Report We have improved CSAT (Customer Satisfaction) reporting by introducing a detailed report known as the Agent CSAT Report. This new...
Bot CSAT Report We have improved CSAT (Customer Satisfaction) reporting by introducing a detailed report known as the Bot CSAT Report. This new...