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Frequently visited sections What is verloop?, FAQ Overview?

FAQ

FAQ Overview

Verloop.io is proud to have one of the most personalised and customisable FAQ backends in the market. Your bot can...

FAQ Block

An FAQ block is a block in your recipe that is dedicated to fielding questions from your customers. While you...

FAQ Category

If you’re selling different products on different pages on your site/s, you’re going to need different FAQ databases to answer...

Suggest Similar

Today you have to spend time and effort on finding various nuances and versions of a question to improve coverage...

Key metrics

In this box, users can see 4 metrics that show FAQ performance. Questions asked: The total number of queries asked...

Grouped utterances

This tab shows the number of grouped utterances, i.e., user queries that have almost similar intents as suggested by the...

Contextual words

This section shows you a honeycomb cluster of words used by users with different contexts. On hovering over the word,...