Implementation Guide

Chat disposition form

When a chat is closed the agent needs to summarise what was discussed in the chat. With Verloop.io’s chat disposition...

CSAT forms enable companies to track their customer reaction to their services and support systems. We can obtain a CSAT...

The new update allows customers to view bot handled and agent-handled chats separately in the “All Conversations” section. Furthermore, the...

We’re pleased to announce that we’ve incorporated Chat GPT into our processes! We have added a new feature to our...

ChatGPT has generated a lot of buzz since it was launched in November 2022. Rightly so, too! We can integrate OpenAI APIs...

ChatGPT is changing structures across the board, and we’ve made the buzz all across the world, and to be on...

ChatGPT has gained a lot of attention since its launch in November 2022. Quite rightly so!We can integrate OpenAI APIs...

Co-pilot identifies the most relevant documents and training materials that can assist the agent in answering the customer’s query based...