Implementation Guide Archives - Verloop Help Docs

Chat disposition form

When a chat is closed the agent needs to summarise what was discussed in the chat. With Verloop.io’s chat disposition...

CSAT forms enable companies to track their customer reaction to their services and support systems. We can obtain a CSAT...

The new update allows customers to view bot handled and agent-handled chats separately in the “All Conversations” section. Furthermore, the...

We’re pleased to announce that we’ve incorporated Chat GPT into our processes! We have added a new feature to our...

ChatGPT has generated a lot of buzz since it was launched in November 2022. Rightly so, too! We can integrate OpenAI APIs...

ChatGPT is changing structures across the board, and we’ve made the buzz all across the world, and to be on...

ChatGPT has gained a lot of attention since its launch in November 2022. Quite rightly so!We can integrate OpenAI APIs...

AnswerFlow identifies the most relevant documents and training materials that can assist the agent in answering the customer’s query based...

To create a better UI experience for customers to increase retention, onboarding and lead generation. It is a much faster,...

Welcome to our user guide for the new real-time tone feedback feature in the live chat section. This tool optimises...

The hamburger menu at the start of the conversation in the chat widget, allows you to have quick options for...