Chat Assignment An AI chatbot can handle >90% of chat queries coming its way. For the remaining <10%, the chat needs to...
Livechat Plugin The livechat plugin will help you integrate the Verloop.io platform with your system, CRM or any other third-party application thereby...
Chat disposition form When a chat is closed the agent needs to summarise what was discussed in the chat. With Verloop.io’s chat disposition...
CSAT Form CSAT forms enable companies to track their customer reaction to their services and support systems. We can obtain a CSAT...
All Conversations Section – Enhanced The new update allows customers to view bot handled and agent-handled chats separately in the “All Conversations” section. Furthermore, the...
ChatGPT-AI Expand We’re pleased to announce that we’ve incorporated Chat GPT into our processes! We have added a new feature to our...
ChatGPT-powered AI Rephrasing ChatGPT has generated a lot of buzz since it was launched in November 2022. Rightly so, too! We can integrate OpenAI APIs...
ChatGPT-Powered Tone Adjustment ChatGPT is changing structures across the board, and we’ve made the buzz all across the world, and to be on...
ChatGPT-powered AI Summary ChatGPT has gained a lot of attention since its launch in November 2022. Quite rightly so!We can integrate OpenAI APIs...
Co-Pilot Co-pilot identifies the most relevant documents and training materials that can assist the agent in answering the customer’s query based...